Terms & Conditions

Booking Fee

A non-refundable booking fee of £100 will be required which secures the date and includes any associated administration / correspondence – This booking fee amount will be deducted from the full balance as per the original quote.


A trial date will be discussed upon confirmation of booking and payment due by bank transfer one week prior to the trial date itself.

Please note the trial duration is for two hours, any additional time required will be chargeable at £15.00 per every half an hour.

Invoicing & Payments

An invoice to secure the booking will be raised (Booking Fee) and sent once you have confirmed that you are happy with the quote.

An additional invoice for the remaining balance will be raised and sent approximately one month before the wedding date and will need to be paid within one week of receiving the invoice.

Minimum Booking 

There is a minimum booking charge of £260. 

For example, minimum booking includes: 1 x Bride, 2 x Bridesmaids & 1 x Blow dry, Curls & Waves (Mother of the bride).

I am happy to take on smaller bridal bookings however, the minimum booking charge will apply.

Cancellations due to circumstances out of your control 

If you find yourself in a position whereby you need to cancel your booking due to unforeseen circumstances out of your control such as; a lock down, National or Local restrictions that will not allow your wedding to take place your booking fee can be transferred to a new date and there will be no additional charge providing I am available. However, you may incur additional charges due to inflation when moving to an alternative year. Should I be unavailable for your new date I will recommend reputable stylists for you to contact and the initial booking fee remains non-refundable.

Cancellations by myself

Should I find myself in the unfortunate and rare situation that due to illness, personal emergency, injury or circumstances out of my control I will of course seek to provide a suitable replacement. This of course cannot be guaranteed, and should I be unable to provide a suitable replacement a full refund will be provided excluding any trial costs.


There is an option to book my exclusivity service which allows me to remain at your wedding from initial completion of hair services through to making hair adjustments up until 6pm. For this service my day rate will apply (see price list on website) with a non-refundable 50% booking fee to be paid. Exclusivity bookings will not be guaranteed until the 50% booking fee has been paid.

Travel​ & Charges

Mileage for my travel to and from the wedding hair location will be charged at £0.45p per mile. (*Mileage for travel will be calculated from the OX12 post code).

All clients will be required to cover any travel expenses such as mileage which will be quoted at your time of enquiry. For bookings which require me to travel more than two hours from my home location of OX12, a hotel will be required and will be included within my quotation.

If there is a cost for parking this will need to be prearranged and paid for by the client before my arrival.

For destination wedding bookings, costs for flights, airport transfers and parking both in the UK and in the wedding destination will be provided by the client and will be included within my quotation.

Should you require me to start hair services at one venue and change to a different location to complete the hair services there be a £30.00 venue change charge applied.

Client Responsibility 

The client is required to provide information which may limit the use of any equipment or associated products, including allergies, sensitivities, medical conditions, and medication. A record of this information will be documented on the trial consultation form.

I cannot be held liable for loss or damage resulting from failure to provide me with any information stated above, and I reserve the right to refuse hair services to any members of the bridal party who may be deemed to be at risk.

Photography / Images

The client agrees that photographs which include hair styling of the bride or bridal party which have been completed by myself or a stylist provided by Carly Cox Wedding Hair can be repurposed purely for business usage such as my website, social media platforms and or other forms of business advertising.

Data Protection

It is required by law to retain records of your services including personal data. All personal data is stored securely and cannot be accessed by anyone other than the myself or stylist provided.  This data is used to carry out your instructions and to make contact when required. Records are kept for six years, after which time (providing you are no longer a client) will be destroyed securely. There are no circumstances under which this information might be passed on to a third party.